This page provides a running status on the Falcons App for users who are experiencing issues. If there is not current status report, then everything appears to be working as expected. If you’d like to report an issue, please email comm@frcs.org. Be sure to include the following information: which device you’re using and which operating system you’re running; details about the issue(s) you are experiencing (including any screenshots if applicable); error messages you received (if any); whether you noticed anything unusual leading up to the issue; and anything else that seems like it might be relevant or helpful. Not all issues will be listed here, but those that seem to impact a large number of users will be. Issues are listed with the most recent on top.
| Date reported | OS impacted | Issue description | Notes | Resolved? |
|---|---|---|---|---|
| November 1 | Apple/iOS | Users kicked out of app; some cannot log back in | Some report resetting password fixed issue; some have not had success with resetting password. UPDATE NOV 4: it appears everyone has been able to get back in by resetting their password. One user reported that it took a few attempts but was finally able to get back in. If you are still having issues, please email comm@frcs.org. |
yes |
| October 17 | Android | Missing menus, member avatars missing, messages in Hubs appearing blank | Android issued new release of OS on October 27 | yes |